Rapid technological advancements and smartphones have changed the way people interact with healthcare services. Telehealth has already passed the initial stage of evolution and entered the active development phase. Currently, the global telehealth market is expected to grow 23.2% annually until 2028, with an estimated market value of $285.7 billion by 2028.
In 2023, over 116 million users received online doctor consultations, compared with 98 million in 2021. The uptick in virtual care adoption is driven by the necessity to expand healthcare access to underserved communities, an insufficient number of doctors, and the increasing number of chronic diseases. Technological advancements in artificial intelligence, IoT, and data analytics are also propelling telemedicine services forward, reducing the workload on healthcare professionals and increasing patient satisfaction.
Fuelled by these factors, the telemedicine landscape is witnessing a surge in mobile apps. Having extensive expertise and experience in the mobile app development field, we've analyzed the performance of the best telehealth apps in 2024, including key features and functionalities.
Telehealth by SimplePractice
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A well-known doctor-on-demand solution, SimplePractice supports telehealth by offering HIPAA-compliant video appointments and allowing providers and patients to connect on the go. Telehealth services by SimplePractice provide the following capabilities:
- Video appointments
- Secure chatting
- Customizable waiting room
- Document management
- Session recording
- Billing and payments
- File sharing
- Access to a library of diagnosis and treatment plans
- Integration with SimplePractice platform
Initially, the platform was launched in 2018 by CEO Howard Spector, who always tried to identify and cover gaps in therapists’ work. The Telehealth app prospered, especially during the coronavirus pandemic, when it saw a significant spike in new users in March 2020. Today, the platform caters to over 150,000 practitioners and generates $9.5 billion in revenue.
Healow
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Healow was launched in June 2017 by eClinicalWorks. The telemedicine app offers more than just a vast range of specialized doctors. The app’s main features are:
- Appointment booking
- On-demand video/audio calls
- Secure messaging
- Activity tracking and health data collection
- Ability to access, store, and update personal medical records
- Ability to share accounts with family members
- Billing and payments
Healow's signature feature, healow Meet, offers a fully integrated platform for booking and conducting audio and video group visits. The platform currently offers its 67 million users more than 56,000 providers. Healow’s features and accessibility likely are why the application is among the top medical apps on the current market.
Teladoc
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Teladoc has acquired twelve organizations since 2008 and now specializes in a wide variety of spheres, from routine care and mental health to dermatology, nutrition, caregiving, and more. The Teladoc app’s functionality revolves around connecting its users with specialists to receive care by offering the following features:
- Appointment scheduling
- Medication management
- Messaging
- Video conferencing
- ePrescriptions
- Educational resources
- Payments
- Integration with wearable devices
In 2023, the company introduced a fully integrated healthcare experience through a new all-in digital application, enabling personalized whole-person care to individuals. Users can access Teladoc Health’s full range of services, including primary care, mental health professionals, and chronic condition management from one interface and under a single portable account. In 2023, Teladoc reported a revenue increase of 8% to $2.6 billion.
Sydney Care
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Launched in 2019, the Sydney Health app is a hub for personalized healthcare and wellness. The app offers the following features:
- Health score
- Goals dashboard
- Care gap alerts
- Integration with health devices
- Digital ID card
- Prescription management
- Appointment scheduling
- Interactive chat feature
- Claims and benefits management
- My Family Health Records (Electronic Medical Records)
- Health and wellness resources
- Payments
In 2023, the app launched its new Nutrition Tracker tool that relies on artificial intelligence to recognize foods in photographs.
Today, the Sydney app is one of the most popular telemedicine apps in Australia, with over 12 million connected users.
Doximity
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Doximity is a virtual care app that has been in the market since 2011 and has established a vast community of professionals. Over 80% of doctors and 50% of nurse practitioners and physician assistants have been verified by the platform. The app's features include:
- Secured messaging, voice and video calls
- Appointment scheduling
- Customized caller ID
- One-click calls where patients can join a call by clicking a link sent via text
- Tailored newsfeed
- Seamless in-app faxing with e-signatures
- Access to free CME activities
- Integration with EHRs
- User-friendly clinicians’ search
- Platform for job searching and connecting with recruiters in the healthcare industry
- Payments
In 2023, the company clocked annual revenue of $475.4 million, versus $419.1 million in 2022, an increase of 13% year-over-year. The app's subscription revenue reached $450.1 million, an increase of 15% year-over-year.
MDLIVE
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Fifteen years of service have made MDLIVE one of the best telemedicine apps available. The virtual care platform offers access to board-certified physicians in three key areas — behavioral health services, primary care, and dermatology.
MDLIVE's functionality includes:
- Appointments scheduling
- Video conferencing
- Physician directories
- ePrescriptions
- Symptom checker
- Insurance integration
- Health records
- Payments
- Theming customization
In 2023, the platform reported strong growth, with a yearly revenue of $100 million.
Talkspace
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Talkspace is a telehealth service that specializes in mental health services, offering the following capabilities:
- Chat
- Video and voice calls
- Appointment scheduling
- User-friendly therapists’ search
- AI-based assessments
- Insurance coverage
- Progress tracking
- Payments
- ePrescriptions
- Mental health resources
Talkspace coveres approximately 113 million lives through partnerships with employers, health plans, and paid benefits programs. The platform's revenue grew to $150 million in 2023, up 25% from 2022.
Doctor On Demand
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Founded in 2013, Doctor On Demand offers a wide variety of virtual healthcare services, including urgent care, mental health, behavioral health care, preventive health care, and chronic care. The platform provides:
- Video-conferencing
- Appointment scheduling
- Integration with wearable devices
- ePrescriptions and eNotes
- Integrated health records
- Symptom checker
- Family accounts
- Insurance coverage
- Health education resources
- Payments
The health platform currently covers over 100 million lives, with a total of more than 3 million telehealth visits.
LiveHealth Online Mobile
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This telemedicine solution has been operating for eleven years and specializes in the following categories — medical, allergy, psychology, and psychiatry. LiveHealth Online Mobile provides the following features:
- User-friendly doctor’s search
- Appointment scheduling
- Secure messaging
- Secured video calls
- Health records access
- Physiatrician’s directories
- Health tracker integration
- Insurance coverage verification
- ePrescriptions
- Payments
LiveHealth Online Mobile is a complement to a telemedicine platform. The company is considered to be among the best telemedicine providers on the market. In 2022, the app ranked highest in telehealth satisfaction among direct-to-consumer brands.
Amwell: Doctor Visits 24/7
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Amwell is the first telehealth service granted accreditation from the American Telemedicine Association. This app offers users expertise in urgent care, therapy, psychiatry, nutrition, and lactation consulting, as well as the following features:
- In-app specialist search that includes specified individual rates and experience
- Appointment scheduling
- ePrescriptions
- Video conferencing
- Secure messaging
- Medical history access
- Payments
- Insurance coverage
- Integration with wearable devices
In 2023, the company began migrating its existing user base to its new telehealth platform, Convergence. The company recorded a revenue of $259 million in 2023, including its subscription revenue of $112.4 million.
HealthTap
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Tapping into the brainpower of 90,000 licensed physicians, HealthTap provides access to a wide range of virtual healthcare services, including chronic care, senior health, mental & behavioral health, sexual health, and others. The functionality is as diverse as its treatment options:
- Appointment scheduling
- Doctor-trained AI symptom checker
- Doctor-assisted chatbot
- Video visit experience and chatting
- Prescription management
- Health records
- Lab tests
- Medication reminders
- Personalized health recommendations
- Payment and insurance integration
- Wellness resources
Recently, the app has revamped its Dr.A.I. feature, a pre-appointment patient interview experience, by adding GPT-4 capabilities. This feature allows the app to accurately collect ample patient information in a human-like conversational experience, analyze it, and present it to the telehealth doctor in a concise format before the online visit.
In 2022, the company has also partnered with Samsung to bring virtual healthcare to Samsung smart TVs. Today, the app caters to over 2 million members monthly, with or without health insurance, connecting users with a long-term primary care doctor for continuous health management.
One Medical
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Another specimen among the best telehealth apps, Amazon's One Medical is a virtual care solution targeted at primary care, clinical services, and senior care. The platform is an employee benefit at 8,000+ companies, including Google, Nasdaq, and more. Its core features include:
- In-app prescription requests and renewals
- In-app messaging and video chats
- Online and offline appointment management
- Health records access
- Insurance management
- Health education
- Payments
- ePrescriptions
- Integration with wearable devices
In 2022, One Medical's net revenue amounted to over $1 billion, a 68% year-over-year increase. The platform now caters to 796,000 members, including both consumers and enterprises.
K Health
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Launched in 2018, K Health is an AI-powered telehealth platform that connects users with board-certified clinicians who offer advisory on urgent care, primary care, and mental health conditions through text-based clinician visits. As an AI-first solution, K Health also equips clinicians with combined professional medical knowledge, providing information about the diagnoses and treatments of other patients with similar conditions.
The company also launched K for Parents to provide personalized care for kids. The feature set is the same for both services:
- Doctor chat
- Appointment scheduling
- Smart symptom checker
- Personalized health insights
- On-the-go prescriptions and refills
- Integration with insurance
- Anonymous community forum for discussing health concerns
- Educational resources
- Payments
Currently, K-Health lists over 100 certified doctors who have provided custom treatment plans for 6+ million users.
Firefly Health
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From health plans to on-demand virtual care, Firefly Health offers convenient and affordable primary care services for chronic conditions, women’s health, behavioral health, and other treatments. Once you become a FireFly member, the platform sends you a few essentials to track your vitals. The app complements the experience with the following features:
- In-app messaging
- Video consultations
- Appointment scheduling
- Quick prescription refills
- Health records access
- Health plan management
- In-app lab test results
- Integration with insurance
- Health tracking
- Health education
- Payments
Firefly Health keeps its provider panels to about 5,000 patients per physician, with 25% of members engaging with the service weekly. Patients get their own healthcare team, including a primary care provider, nurse practitioner, and health guide.
PlushCare
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Available in 50 states, PlushCare ranks high among the best telemedicine apps. The application provides access to board-certified doctors, nurses, and therapists with specialties in urgent care, mental health, and others to treat 3,500+ conditions.
The platform delivers seamless patient care through:
- Video visits with doctors
- Secure messaging
- Appointment management
- Personalized health plans
- Online prescriptions
- Health records
- Insurer, labs, and pharmacy integrations
- Health education resources
- Payments
PlushCare provides services to over 550,000 patients.
Maven Clinic
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Maven’s virtual care model revolves around women and families, specifically targeting fertility, pregnancy, and postpartum care. The application offers 24/7 virtual care with access to 1,700+ doctors and care providers with 20+ health and wellness specialties. The platform includes the following features:
- Video appointments
- Secure messaging
- Provider-led online classes
- Appointment scheduling
- Prescription refills
- Weekly action plans
- Tracking tools
- Integration with wearables
- Knowledge base
- Community support
- Insurance integration and payments
In 2024, the platform launched a new provider portal that allows patients to track their in-person clinical results and invoices. According to executives, the platform supports more than 15 million women and families to date.
98point6
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Founded in 2015, 98point6 is a provider of simple, on-demand text-based care for behavioral health and primary medical services. The app's feature set includes:
- Automated assistant
- Appointment scheduling
- In-app messaging and video
- Integration with health records
- Health monitoring
- ePrescription and lab orders
- Medication reminders
- Payments
- Health education resources
In 2024, the app was acquired by Transcarent, a growing healthcare startup. 98point6 now has more than 240 commercial partnerships, accounting for three million members.
Ro
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Ro is a personalized, end-to-end telehealth platform that covers the entire patient care lifecycle — from diagnosis to medication delivery and ongoing care. The application helps take care of women’s and men’s health and wellness with the help of branded medication and care products.
The set of features is quite typical for the category:
- In-app messaging
- Appointment scheduling
- Video consultation
- Real-time order tracking
- Health monitoring and management
- ePrescriptions
- Medical records and history
- Insurance and payment integration
- Educational resources and articles
In 2024, the app became one of the four components of the Ro Operating System that vertically integrates nationwide telehealth, lab, and pharmacy services augmented by a proprietary suite of applications, tools, and features.
Related: How to develop a telemedicine app: Trends, features and costs
Wrapping up
Telemedicine apps are great examples of doctor apps to follow if you want to enter the telemedicine app market. As you see from our list of leaders, virtual health services are a profitable niche to enter that gains traction each year. At Orangesoft, we are eager to help you conquer the industry by sharing our expertise and knowledge in the field of telehealth app development. Feel free to contact us for more information.