Frustrated with fragmented, provider-centric, and hard-to-access care models, patients now demand more convenient, user-friendly, and accessible healthcare delivery options. Combining the convenience of on-demand services and the effectiveness of in-person visits, telemedicine apps offer an innovative, hybrid approach to care that can completely redefine the patient journey and address the pressing industry challenges.
The promise of telemedicine applications is corroborated by the rapid market growth: by 2032, the global telemedicine market is predicted to reach $432.3 billion, compared to $107.5 billion in 2024. Plus, over 78% of hospitals have already adopted telemedicine services, hinting that this technology is there to stay.
With over 14 years in healthcare app development, we've analyzed the performance of the best telemedicine apps in 2024-2025, including their distinctive features and new functionalities — so you can gauge the current market high-performers.
Telehealth by SimplePractice
A well-known doctor-on-demand solution, Telehealth by SimplePractice, supports the imperative of accessible care by offering HIPAA-compliant video appointments and allowing providers and patients to connect on the go. The application is not a stand-alone solution, it's part of the bigger cloud-based practice management software, meaning that healthcare professionals can have critical practice functions in one place, including critical client information, scheduling, billing, video appointments, and calendars.
Although Telehealth by SimplePractice shares a lot of common features with other telehealth applications, the app brings quite a few distinctive features to the table:
- Built-in whiteboard — The platform includes an interactive whiteboard feature that facilitates real-time collaboration during sessions, allowing therapists and patients to draw, type, and share images.
- Virtual waiting room — Clinicians can enable a waiting room to manage their patient flow. Only clinicians can see who is in the waiting room and can admit patients individually or all at once.
- Simplified process of filing electronic claims — The platform offers integrated telehealth locations for superbills and electronic claim filing.
- Group telehealth capabilities — The platform supports up to 15 clients at once, enabling clinicians to conduct therapy or consultations with multiple clients simultaneously.
- Measurement-based care tools — Medical professionals can send the PHQ-9 or GAD-7 to their clients to remotely assess them, thus compensating for in-person observation.
Over the last few years, SimplePractice has grown its customer base by over 50%. Today, the platform caters to over 225,000 healthcare professionals and their 8+ million clients. With its 2024 expansion into psychiatry, bolstered by the new ePrescribe tool and other unique workflows specific to mental health support, the platform will likely accumulate even more users in the coming years.
Healow
Launched in June 2017, Healow has grown into one of the leading telemedicine companies used by over 130,000+ healthcare providers. Similar to Telehealth by SimplePractice, Healow is a part of the bigger ecosystem offered by eClinicalWorks, comprising EHR, patient engagement platform, and other solutions.
With that said, many of Healow's distinctive features are the courtesy of its integration into the larger ecosystem:
- On-demand video and audio calls — Thanks to hello2healow™ (h2h), which is Healow's proprietary patient engagement platform, medical providers can reach out to consented patients without scheduling an appointment.
- Audio and video group visits — Another Healow's signature feature, Healow Meet, offers a fully integrated platform for booking and conducting audio and video group visits.
- Proxy initiation — Staff members can start an appointment on behalf of a healthcare provider and manage the initial patient interaction while the provider is getting ready for the consultation.
- Healow Open Access — eClinicalMessenger® users can benefit from an instant appointment scheduling process by sending televisit invites with one click.
- Healow Genie — Telehealth providers can leverage a conversational AI interface to enable patient self-service capabilities, extend care 24/7/365, and automate medication refills.
- Healow Pay — The platform comes with a convenient billing solution that lets patients pay their medical bills via text, email, or online.
- No-show prediction model — Healthcare professionals can identify potential no-shows with up to 90% precision.
Healow TeleVisits is also a HIPAA-compliant solution that can work alongside any EHR and can gather data from medical devices to improve insight into the patient's health.
Healow is also strategically expanding its B2B offerings by integrating AI-powered ambient intelligence technology. With Sunoh.ai, the company now helps healthcare providers capture doctor-provider interactions and integrate AI-generated notes directly into the eClinicalWorks EHR.
Teladoc
One of the telehealth giants, Teladoc, delivers virtual care solutions through both the D2C and the B2B business models.
Teladoc's standalone D2C telemedicine application provides users with access to a large network of U.S. board-certified doctors specialized in primary care, mental health, chronic condition management, nutrition, and dermatology. The D2C telemedicine app has the following distinctive features:
- Centralized profile management — Teladoc consolidates access to all of Teladoc's services that can be covered under employers and health plans in one place and under one account.
- Single sign-on for a partner network — The Teladoc Health app includes a single sign-on that directs members to partners’ services at the point of care. For example, in 2024, Teladoc teamed up with pediatric virtual behavioral health company Brightline to extend mental healthcare options for members under the age of 18.
- Wearable integration — The application can fetch data from medical devices like a blood pressure monitor or integrate with Apple Health for a more complete image of the patient's health.
- Goal-setting and a personalized care plan — Post-visit, patients can access a tailored plan for lab orders and prescriptions paired with actionable guidance to achieve their health goals.
- Imaging and sexual health testing referrals — If eligible, individuals can get their diagnostic imaging tests and sexual health tests ordered electronically.
The rest of Teladoc's features, such as appointment management, electronic payments, and others, are pretty common for the category. However, their appeal is strengthened by Teladoc's scale, service breadth, and integration with employer and health plans.
As for B2B offerings, Teladoc has two platforms. Teladoc's Solo virtual platform is centered on small independent practices, while Teladoc's Prism is designed for large healthcare systems, hospitals, and integrated delivery networks. Both platforms incorporate telemedicine capabilities, plus a range of other features that seamlessly integrate with telemedicine. Such features include:
- Emergency telehealth and telestroke capabilities — Teladoc supports stretched-to-capacity providers' programs by offering instant access to specialized neurological care, neonatology solutions, and behavioral health services.
- AI clinical transcription tools — Teladoc's virtual care solutions can be integrated with Microsoft's ambient, conversational, and generative AI clinical documentation technology to allow care teams to capture and structure notes in real-time.
- AI motion detection — Working in sync with Teladoc Health's TV pro devices and hybrid care solutions, Teladoc's Virtual Sitter virtually detects hospitalized patients at risk of falling.
- Improved referral capabilities — Teladoc allows for referrals to both digital and in-network community care providers.
Thanks to its unmatched network of connected care partnerships, Teladoc is currently integrated into 600 U.S. hospitals. Also, over 93 million Americans are covered by at least one Teladoc Health product or service through their health plan or employer. In 2024, Teladoc earned $2.57 billion, achieving its goals of strong margin expansion and nailing key priorities.
Talkspace
Initially, Talkspace stepped on the scene as a telehealth service with a large nationwide pool of licensed professionals who specialize in mental health care services. In the last few years, Talkspace has teamed up with many health tech companies to expand its health offerings to women's health, migraine treatment, couples therapy services, and other specialized care.
Talkspace distinguishes itself in the online therapy market with these key differentiators:
- Advanced AI matching — Based on the initial assessment, members are matched with one of thousands of licensed therapists within 48 hours. If they want to be matched with a specific professional, users can share their first and last names with the app's support team.
- Automated pre-session primer — Talspace's proprietary AI feature, Insights, can automatically generate pre- and post-session summaries based on each client’s care journey.
- AI alerts for suicide risk prevention — Trained on anonymized, client-consented therapy transcripts, Talkspace's AI can analyze content in patients’ messages to therapists to identify members at risk of self-harm.
- Teenspace community — Specifically for K-12 users, the application incorporates a secure forum moderated by advanced AI and clinically-trained experts for teens to talk and share their experiences.
- Happify integration — Talkspace integrates with Happify, a science-based app that promotes happiness and well-being, offering users additional resources and tools for dynamic screening and referrals across mental needs and care modalities.
- Talkspace Go — Talkspace's offshoot application focused on self-directed therapy as opposed to online therapy services provided by Talkspace's mental health professionals.
In 2024, building on its partnership and integration ecosystems, Talkspace introduced Health Collective, a new wellness ecosystem featuring Oura, Evernow, Bicycle Health, Conceive, Options MD, and more.
Talkspace has also been strategically growing its direct-to-enterprise service line by partnering with cities, counties, and schools to deliver K-12 tele-mental health services. For example, in 2024, Talkspace joined forces with BeMe, a live 1:1 coaching platform for teens, and PM Pediatric Care, a leading national pediatric urgent care, to amplify its K-12 offerings.
Today, Talkspace has over 5,000 licensed providers, covering around 131 million lives through its partnerships with employers, health plans, and paid benefits programs. In 2024, the platform's revenue grew 25% year-over-year to $187.6 million.
Amwell: Doctor Visits 24/7
The first ever telehealth service accredited by the American Telemedicine Association, Amwell offers doctor consultations across many care modalities, including urgent care, primary care, mental health care, behavioral health, and more — along with prescriptions and medical guidance.
Similar to Teladoc, Amwell provides direct-to-consumer telehealth services through its app while also offering a hybrid care platform, Amwell Converge. The latter comes with a connected digital care ecosystem, combining in-person, automated, and virtual care for healthcare organizations.
Delivering high-quality, affordable medical care, Amwell's direct-to-consumer application supports a variety of specialties and service lines, including urgent care and specialty care. In the competitiveness department, the D2C telemedicine app, with its e-prescription and appointment scheduling, is not that different from competitors.
As Amwell's central offering, the Amwell Converge platform is what sets the brand apart. Integrated into 100+ U.S. health systems, the Converge platform enables healthcare providers to deliver hybrid care through:
- On-demand visits — EHR-agnostic on-demand care functionality with real-time eligibility is built into the Amwell Converge platform, helping providers scale on-demand care across their ecosystem. The capability is supplemented with a central, EHR-accessible patient queue that prioritizes providers based on specific rules.
- Virtual nursing — Enhanced with AI-powered eSitting technology, the Amwell Converge allows for virtually monitoring up to 32 patients and remote mentoring of new nurses and bedside staff.
- Digital behavioral health programs — The platform has a specialized extension for digital mental health services called SilverCloud by Amwell.
Amwell has also set up a rich partnership ecosystem to amplify the platform's functionality, including:
- Virtual AI assistant — In partnership with Suki, Amwell helps healthcare providers automate administrative tasks with a voice-enabled digital assistant.
- Remote monitoring — The Converge platform incorporates Biobeat's tool for remote monitoring of 15 vital signs with an automated real-time early warning score system.
- Built-in visual guidance technology — Tapping TytoCare's technology, Amwell enables patients to conduct their own self-exams guided by a clinician remotely.
- Virtual second opinion services — Backed by one of 3,500 Cleveland Clinic physicians, Converge's users can request virtual second opinion services for patients.
- Digital cardiovascular program — Teaming up with remote cardiovascular monitoring company Hello Heart, Amwell has embedded a virtual cardiac care program into its online care network.
Recording over 1 million visits, the Converge platform accounts for 70% of Amwell's business. In 2024, Amwell clocked in a total revenue of $254.4 million.
HealthTap
With a network of 90,000 licensed physicians trained in 147 different specialties, HealthTap provides access to a wide range of virtual healthcare services, including chronic care, senior health, mental and behavioral health, sexual health, and others.
Focused on long-term video-based relationships with trusted doctors, HealthTap provides a comprehensive virtual care platform with the following standout features:
- AI-powered patient interviews — HealthTap leverages GPT-4 capabilities to power its smart, automated pre-appointment patient interview experience. The Dr.A.I. feature gathers patient data within a human-like conversational experience, analyzes it, and presents it to the telehealth specialist.
- Integration with Facebook Messenger — HealthTap became the first healthcare company to join the business-oriented Facebook platform. Any Messenger user can ask health questions to HealthTap's 100,000 U.S. physicians in 141 specialties and get quick support from available professionals.
- Electronic test orders — The platform integrates with Quest Diagnostics, a national lab business, allowing doctors to remotely order common lab tests. Doctors and patients can then access the results directly via HealthTap's secure platform.
Just like other telemedicine providers, HealthTap banks on partnerships with medical device providers, healthcare providers, and other healthcare players to broaden its virtual healthcare offerings.
For example, in 2024, HealthTap signed an agreement with DME supplier Aeroflow to bring virtual primary care services to Aeroflow's patients who lack a PCP and, therefore, can't obtain the required prescriptions. In 2025, the company also partnered with NaphCare to provide virtual primary care to individuals transitioning from federal prisons back into society.
Today, the app caters to over 2 million members monthly, allowing them to access primary care services through insurance coverage, including traditional Medicare.
One Medical
Another specimen among the best telehealth apps, Amazon One Medical, is a virtual care solution and the linchpin of Amazon’s strategy in healthcare — targeted at primary care, clinical services, and senior care. Now folded into the bigger One Medical primary care platform, the application offers users two models of care delivery.
Amazon One Medical Pay-per-visit allows individuals to schedule a paid, one-time virtual visit for 30+ conditions. There's also the Membership where customers pay a monthly or annual fee to get on-demand virtual care and set up same or next-day appointments at One Medical offices.
Other flagship features of One Medical include:
- Virtual assessments — The app offers a Treat Me Now digital triage system for common health concerns where individuals need to answer in-app questions. Based on the assessments, One Medical care teams provide a diagnosis and a treatment plan or refer the patient to a provider.
- A suite of generative AI tools — The platform offers AWS-powered generative AI tools for note-taking, medical record management, patient communication, and care team collaboration.
- Urgent video chat — The app connects users with the next available provider via a quick video call for urgent health concerns.
The application is also weaved into other Amazon services, with Prime subscription users being eligible for discounted One Medical Memberships. Also, Prime members can benefit from same-day or next-day medication delivery through Amazon Pharmacy with potential savings and convenient ordering.
One Medical now has over 208 centers across the U.S. and is an employee benefit at 8,000+ companies.
Doctor On Demand
Yet another successful telemedicine application, Doctor On Demand, connects users to U.S.-based, board-certified doctors, nurse practitioners, therapists, and psychiatrists to address 90% of common ER issues and everyday care issues.
In 2021, the application was merged with Grand Rounds, a data-driven clinical navigation platform and patient advocacy tools, to form a combined integrated virtual care and navigation offering dubbed Included Health. The offering is targeted at addressing all aspects of coordinated care challenges, including physical, behavioral, financial, and administrative fronts.
Doctor On Demand continues to operate as a standalone platform and differentiates itself from other telemedicine apps through the following competitive functionalities:
- Travel medicine — The platform allows users to get professional medical advice even while traveling. However, in this case, users cannot obtain any prescriptions.
- Work and school notes — Any user that requires documentation for medical reasons can schedule a Doctor On Demand appointment and receive a note if justified.
- Online prescriptions — Doctor On Demand professionals can prescribe and renew prescriptions after a preliminary virtual consultation.
As part of Included Health, it's supplemented with the following features:
- Insurance and claims support — The platform works directly with the patient's insurance to resolve any billing issues and to relieve patients of the admin tedium.
- Second opinion — With their medical records collected and summarized, users can have an experienced specialist analyze their medical history and offer an alternative perspective.
- 24/7 care team — Included Health assigns a dedicated care coordinator to help members navigate their care before and after doctor visits.
In 2025, Included Health is planning to launch three virtual specialty care clinics dedicated to cancer care, women's health, and metabolic health. So far, the company has established a nationwide network of 4,000+ specialists and subspecialists paired with partnerships with over 40 hospitals and health systems. The Doctor On Demand telemedicine app serves over 100 million people.
Hims & Hers
Hims & Hers is a bright spot on the virtual health and wellness landscape of personalized, gender-specific treatments for mental health, sexual health, dermatology, and primary care. Initially skewed towards men's health, the platform expanded to include women's health, accumulating over 2.2 million subscribers by 2024. The platform also earned its stripes by providing support to often stigmatized conditions like ED, hair loss, and mental health.
It's not the specific features that make Hims & Hers a unique offer in the telemedicine space. Rather, it's the company's unique proposition focused on delivering tailored treatments as opposed to one-time virtual healthcare consultations:
- End-to-end health support — Within the platform, users send an online intake form with symptoms and medical history to the app's healthcare provider. After a remote consultation, Hims & Hers licensed providers determine the right over-the-counter and prescription drug treatment as well as prescribe other products for health conditions.
- Prescription fulfillment — The company has FDA-regulated pharmacies where they fulfill prescriptions. Prescriptions can also be delivered in discreet packaging to the user's shipping address.
- Intelligent diagnostic services — Building on millions of anonymized data points and unique patient needs, Hims & Hers' MedMatch models determine the most suitable treatments in real time, adjust treatment plans over time, and better monitor patients’ adherence to their prescribed treatment plans.
Hims & Hers bets big on generic alternatives to brand-name weight loss drugs, constantly growing their non-GLP-1 offerings. In 2025, Hims & Hers projects its weight loss business to generate $725 million in revenue and is planning to pivot its weight loss line following the resolution of the semaglutide shortage.
Preventive heart care is another unique Hims & Hers' offering, fronted by its Heart Health by Hims program. The program allows providers to offer personalized treatments combining erectile dysfunction (ED) and cholesterol-lowering medications in a single pill. The program is also supported by multiple partnerships, including the one with Labcorp — to allow for the scheduling of lab-based heart health and the one with the American College of Cardiology for clinical guidance and patient education.
The company also has a branded line of hair care products, supplements, and skincare.
Today, Hims & Hers boasts 2.2 million subscribers, a 45% jump from a year ago. In 2024, the company reported its annual revenue to increase by 69% year over year, totaling $1.48 billion.
Hims: App Store | Google Play
Hers: App Store | Google Play
MDLIVE
Staffed by board-certified doctors, pediatricians, dermatologists, psychiatrists, and therapists, MDLIVE provides a variety of virtual services, including preventive wellness screenings, support for non-emergency medical issues, ongoing care for chronic conditions, and tailored care for skin, hair, and nail conditions. MDLIVE is also a key component of Cigna's Evernorth Health Services, which is a health services company that provides a wide range of pharmacy, care, and benefits solutions.
Over the last few years, the platform has emerged as a heavyweight in the telemedicine market by strategically integrating innovative features, including:
- MDLIVE e-treatment — Customers with Cigna Healthcare insurance can get talk-free, on-demand access to urgent care, receiving their diagnosis, treatment plan, and prescriptions within an hour.
- Integrated imaging orders — MDLIVE’s healthcare professionals can help order and coordinate preventive and follow-up screenings for eligible members.
- Health monitoring program — MDLIVE’s doctors can assign a health tracking program to patients with chronic conditions to monitor biometrics like blood pressure and glucose levels. Patients can record health information daily and then review it with their MDLIVE providers.
MDLIVE also has a supplementary wellness application called the MDLIVE Live Health Coaching app. Dedicated to wellness, the MDLIVE Live Health Coaching app enables patients to actively participate in their behavioral health care between visits, track their progress, and identify potential treatment issues early.
Currently, over 62 million Americans have access to MDLIVE’s services through their private health insurance.
Wrapping up
Over the last few years, telemedicine applications have emerged as a powerful tool in transforming care delivery. From easier access to care to erstwhile impossible remote diagnosis, telemedicine applications are changing the face of traditional care, becoming an essential component in the industry.
The success of platforms like Teladoc, Healow, Talkspace, and other solutions mentioned in the list underscores the profitable potential of this market. However, success in this competitive market requires telehealth platforms to deliver distinctive value propositions and capabilities.
Orangesoft's team brings 14+ years of experience to develop unique telemedicine solutions supplemented with the latest technologies and industry-best capabilities.
Contact us and bring your unique vision to life.