Privacy policy
Introduction
This Privacy Policy explains what information is collected by Orangesoft when you visit the orangesoft.co website (hereinafter “the website”), visit any related websites (hereinafter “subdomains”), use any other services provided by Orangesoft, or communicate with us by any means including by email, phone, messenger, or any other medium. This Privacy Policy also explains how you can control the information we collect, how this information will be used, and how to contact us. This document describes how we protect your personal data.
1. Who collects data about you
Your data is collected by Orangesoft and is not used by or shared with anyone not mentioned in this Privacy Policy. If you have any questions, comments, or requests related to data collection or this policy, please contact us at hello@orangesoft.co.
2. What data we collect about you
2.1 When you contact us
We collect data that you submit through the contact form on our website or that you disclose to us by other means such as orally (over a call) or in writing (in an email or other text messages). We collect your full name, email address, phone number, and any additional information you provide.
2.2 When you subscribe to our updates
When you subscribe to our updates via the blog, we collect the email address you provide and your subscription preferences.
2.3 When you apply for a job
When you apply to join our team, we collect information from your CV and any additional information you provide us by any written or oral means.
2.4 When you download content on our website
When you download guides, templates, infographics or other related content on our site, we collect information such as your name and email address to tailor future content recommendations.
2.5 Register for webinars, conferences, etc., sponsored by us or a partner
When you register for webinars, conferences, or events sponsored by us or our partners, we collect your registration details, including your name, contact information, and event preferences.
2.6 During in-person meetings or at our events, conferences, workshops, or gatherings
During in-person meetings or at our events, conferences, workshops, or gatherings, we may collect attendee information, including names and contact details, to facilitate event logistics and communication.
2.7 Data that is automatically collected when you visit the website and subdomains
2.7.1 Third-party services
Our website and subdomains use third-party services to collect standard internet log information and details about visitors’ behavior patterns. To collect this information, we use Google Analytics, Google Tag Manager, Hotjar, Facebook, Mailchimp and Leadfeeder. We do this to improve your experience on our website and to provide you with the most relevant information. We carefully investigate all third-party services that we use to make sure they are compliant with all current regulations.
2.7.2 Cookies
When you visit the Orangesoft websites, Orangesoft may place cookies and similar analytical codes (collectively, “Cookies”) on your device, browser or the webpage you are viewing, in order to personalize your experience, understand usage patterns and provide, improve, and secure the Orangesoft websites. Cookies are simple computer files made of text. Cookies do not typically contain any information that personally identifies someone, but personal data that we store about you may be linked to the information obtained from cookies.
Our websites use different types of Cookies for different reasons, as follows:
| Type | Description | Examples |
| Functional cookies | These Cookies are essential to enable you to move around the Orangesoft websites and use their features. These Cookies make sure you can view the websites and use them in a proper way. They also give you access to secured parts of the Orangesoft websites. | SID, PHPSESSID, wp-settings-X, wp-settings-time-X, etc. |
| Analytical cookies and other cookies | These Cookies help us improve all our websites, collect anonymous information about how visitors use our websites, collect information about the most visited pages and tell us whether and how many error messages were displayed. | 1_P JAR, _ga, _gid, etc. |
| Third-party cookies | These Cookies help third parties to help track and manage the effectiveness of, for example, their websites, ads, number of visitors. More information about these Cookies may be available on the relevant third party’s website. | sb, fr, spin, wd, xs, etc. |
Type
Third-party cookies
Description
These Cookies are essential to enable you to move around the Orangesoft websites and use their features. These Cookies make sure you can view the websites and use them in a proper way. They also give you access to secured parts of the Orangesoft websites.
Examples
SID, PHPSESSID, wp-settings-X, wp-settings-time-X, etc.
Type
Analytical cookies and other cookies
Description
These Cookies help us improve all our websites, collect anonymous information about how visitors use our websites, collect information about the most visited pages and tell us whether and how many error messages were displayed.
Examples
1_P JAR, _ga, _gid, etc.
Type
Third-party cookies
Description
These Cookies help third parties to help track and manage the effectiveness of, for example, their websites, ads, number of visitors. More information about these Cookies may be available on the relevant third party’s website.
Examples
sb, fr, spin, wd, xs, etc.
Based on how long they are valid, the Cookies on the Orangesoft websites may be either persistent cookies or session cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. If you want to receive more information about the cookies we use, please contact us.
You can adjust your browser settings to delete some of our cookies or cookies set by third parties. You may also adjust your browser settings to prevent websites from setting cookies or third-party cookies altogether. If you prevent us from setting specific cookies, you may find that some functions are not available or that certain parts of the website will not load.
3. How we use your personal data
3.1 For contacting you
We will use your email address, phone number, or other contact information you provide us by written or oral means for contacting you and providing you with the services and information that you request; it also allows us to correctly respond to your comments and questions.
3.2 For establishing business relations
If you are an existing customer of Orangesoft or we reasonably believe that you might want to be our customer, we will use your email address, phone number, and other contact information you provide us by written or oral means for establishing a business relationship, sending you information about our services, and providing you with updates that may be related to your personal and professional interests.
3.3 For providing you with information
If you have subscribed to our updates, we will use the email address you provided to send information about our services, recent updates, latest products, case studies, and research.
3.4 For other purposes
We may use your information for other purposes, such as testing, research, analysis and evaluating and improving our services, products, marketing and sales processes.
3.5 For automated processing
If you visit the website, data about your behavior on the site will be automatically processed by cookies and third-party services to help us better understand your preferences and improve your experience on the website.
4. Third parties
To ensure the security of your sensitive information, we carefully select the third-party services that we use. We use exceptional services that claim they are compliant with GDPR, CCPA, CPRA and other data protection regulations. You can contact us at hello@orangesoft.co for more information about taking appropriate and suitable security measures.
4.1 Third-party services
We may use certain external services, including cloud storage and analytical services, during our service delivery. As a rule, we share non-personal, de-identified and aggregated data with third parties, including data analytics services. The list of the external services that we use could change from time to time. If you want us to provide you with a complete list of such external services, please reach out to us at hello@orangesoft.co.
Additionally, our website may contain links to third-party websites such as social media sites (such as Meta and LinkedIn). If you use these sites, you might disclose your personal data to those third parties. We are not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your information will be subject to the privacy policies of the third-party websites or services and not this Privacy Policy. We strongly recommend that you read these third parties' privacy and security policies.
4.2 Subcontractors
Your data may also be transferred to subcontractors. During this process, data may be transferred to parties located in countries outside the EU that are not bound by EU data protection regulations. However, to protect your data, we always sign contracts with our subcontractors that contain provisions for the protection of user data.
5. How long your data is stored for
We store your personal data for a limited period, which varies depending on the data type, the purposes of the processing, legal requirements and the duration of the contractual relationship with Orangesoft.
To obtain information about the storage period of your personal data, please contact us via hello@orangesoft.co.
6. How is your data retained
Your personal data is securely stored by Orangesoft on its servers and in the cloud systems operated by well-known providers.
7. Your rights as a data subject
You, as a Data Subject, have the right to:
7.1 Request information
Request information about whether we hold personal information about you, and, if so, what that information is and why we are holding or using it.
7.2 Request access
Request access to your personal information. This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
7.3 Request correction
Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
7.4 Request erasure
Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
7.5 Object to processing
Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation that makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
7.6 Object to automated
Object to automated decision-making, including profiling, that is not to be the subject of any automated decision-making by us using your personal information or profiling of you.
7.7 Request the restriction
Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example, if you want us to establish its accuracy or the reason for processing it.
7.8 Request transfer
Request transfer of your personal information in an electronic and structured form to you or to another party. This enables you to take your data from us in an electronically usable format and to transfer your data to another party in an electronically usable format.
7.9 Withdraw consent
Withdraw consent. You have the right to withdraw consent for collecting, processing, and using your data for a specific purpose at any time by sending an email to hello@orangesoft.co. Once we receive notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to unless we have another legitimate basis for doing so in law. The withdrawal of consent will not affect the lawfulness of processing based on consent prior to its withdrawal.
If you are receiving our emails, you can unsubscribe by clicking the Unsubscribe button in any email or by just replying with a request to unsubscribe.
8. How can you contact us about this policy
Please get in touch with us if you have any questions about your personal data or problems with our website.
If you have any issues concerning the usage of our website, please feel free to contact us at hello@orangesoft.co.
9. Privacy Policy updates
We reserve the right to modify this Privacy Policy from time to time or as may be required by law. Any changes will be promptly posted on our website, and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our website following the alterations. Please check this page regularly for the latest updates.